Refund Policy

At FusionBooks, we strive to provide our customers with 100% genuine QuickBooks licenses delivered instantly and securely. Since our products are digital license keys, the refund policy is slightly different from physical goods. Please read carefully:

🔹 1. Eligibility for Refunds

Refunds are only possible if:

You did not receive your license key due to a technical error.

The license key provided by FusionBooks is proven to be invalid or non-functional.

Refund requests must be submitted within 7 days of purchase.

🔹 2. Non-Refundable Cases

Refunds will not be granted in the following cases:

If the license key has already been delivered and activated.

If the issue arises due to incompatibility with your system (please check system requirements before purchasing).

If you made a purchase by mistake or changed your mind after receiving the product.

If you provided an incorrect email address at checkout and the product was delivered to that address.

🔹 3. How to Request a Refund

To request a refund, contact us at:
📧 support@fusionbooks.com
Include your order number, purchase email, and details of the issue.

Our support team will review your request and get back to you within 24–48 hours.

🔹 4. Refund Processing

Approved refunds will be processed back to your original payment method within 5–7 business days.

Processing times may vary depending on your bank or card provider.

🔹 5. Exchanges & Replacements

If you received a defective license key, we may choose to replace it with a working one before processing a refund.

🔹 6. Policy Updates

FusionBooks reserves the right to update or modify this Refund Policy at any time.

Any changes will be posted on this page, and your continued use of our services will mean you accept those changes.